Refund policy

RETURN & REFUND POLICY

Last Updated: [DATE]

At Cockroachparty, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help. Please read this Return & Refund Policy carefully to understand your rights and our procedures.

 No Return

We reserve the right to reject returns 

Refund Policy

Eligible Refunds

Refunds may be issued for:

  • Incorrect items received

  • Orders cancelled in accordance with our cancellation policy

Refund Method

Approved refunds will be issued to the original payment method used for the purchase unless otherwise agreed.

Refund Processing Time

Once approved, refunds are typically processed within 3 days

Please note that banks, card issuers, and payment providers may require additional time to reflect the refund in your account.

Partial Refunds

In certain situations, partial refunds may be granted if:

  • The returned item is not in its original condition.

  • Parts or accessories are missing.

  • The item shows signs of use beyond reasonable inspection.


Incorrect Products

If you receive a product that is:

  • Defective upon arrival

  • Different from what you ordered

Please contact us within 48 hrs of receiving the item at parmarharishchandra29@gmail.com

To help us resolve the issue quickly, please provide:

  • Order number

  • Description of the issue

  • Clear photos or videos showing the problem

Upon verification, we may offer:

  • A replacement product

  • A full refund

  • Store credit

  • Another appropriate resolution

For verified damaged, defective, or incorrect products, return shipping costs may be covered by us.

Order Cancellations

Orders may be cancelled before shipment by contacting us at parmarharishchandra29@gmail.com

Once an order has been shipped, it may no longer be eligible for cancellation and will instead be subject to this Return & Refund Policy.

Refused Deliveries

If a customer refuses delivery without prior approval, shipping and handling charges may be deducted from any eligible refund.

Policy Abuse

To ensure fairness for all customers, we reserve the right to deny returns, refunds, or exchanges where there is evidence of:

  • Fraudulent activity

  • Abuse of the return process

  • Excessive return patterns

  • Violation of our Terms of Service

 Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:

Store Name: Cockroachparty
Email: parmarharishchandra29@gmail.com
Business Address: Anand, Gujarat

We aim to respond to all return and refund inquiries within 48 hrs